Shipping is based on the number of items in your order. At checkout, you'll see your total shipping and handling costs before you finalize your payment. In the event of a return, shipping fees will not be refunded. We are based in Florida and orders mailed within Florida will have sales tax collected.
For international orders, any import duties, taxes or customs fees are your responsibility. Please check with your country's customs office to determine fees, if any, on your order. Yes, we do ship to Australia!
Express Mail International is available by request.
We have a franchise based in Mexico, they handle all orders shipped within Mexico. Please visit them at www.calmingcollars.mx.
We also have a franchise based in Germany and they will now handle orders throughout Europe. Please visit them at www.calmingcollars.de Please email them at firstname.lastname@example.org if you are looking to purchase an item they do not yet offer, such as a Too Cool Collar. Or you can email us at email@example.com for assistance.
We ship primarily through the USPS. Once your purchase is produced and prepared for shipping, you will receive an email with mailing information. If you do not receive this email, please check your junk mailbox and or SPAM filters, we may have been blocked.
|Shipping/Handling: within US|
|Items Purchased||First Class||Priority Mail||Express Mail|
|5 or more||NA||$15.00||NA|
|Items Purchased||First Class||Priority Mail|
|3||$15.00||Call or Email|
|4||$15.00||Call or Email|
|5 or more||Call or Email||Call or Email|
|Shipping/Handling: Other International|
|Items Purchased||First Class|
|5 or more||Call or Email|